Employee offboarding SOP
Offboarding is easy to postpone and expensive to get wrong, because the two failures are silent: a login that stays active after someone leaves, and work that leaves with them because nothing was written down. This template makes both impossible by assigning each closing task to a named role with a date. It covers resignation and termination alike, because the steps that protect the business are the same in both cases. The worked example walks a departing employee from notice through final pay. Do the access and handover steps first, while the person is still reachable to answer questions.
A complete, accountable sequence for ending a working relationship — access revoked, work handed over, records kept — so nothing is lost and no account is left live.
SOP-003 · Rev 1.0
[EMPLOYEE OFFBOARDING SOP]
Offboarding is easy to postpone and expensive to get wrong, because the two failures are silent: a login that stays active after someone leaves, and work that leaves with them because nothing was written down. This template makes both impossible by assigning each closing task to a named role with a date. It covers resignation and termination alike, because the steps that protect the business are the same in both cases. The worked example walks a departing employee from notice through final pay. Do the access and handover steps first, while the person is still reachable to answer questions.
1. PURPOSE
> Note — One sentence on why this procedure exists.
[PURPOSE]
2. SCOPE
> Note — Who this applies to.
[SCOPE]
3. ON NOTICE
> Note — What happens as soon as departure is known.
[ON_NOTICE]
4. ACCESS
> Note — Every account and key the person holds, and when each is revoked.
[ACCESS_LIST]
5. HANDOVER
> Note — The work the person owns, written down so someone else can run it.
[HANDOVER]
6. FINAL STEPS
> Note — Return of property, final pay, and the exit record.
[PROPERTY]
[FINAL]
Free to use in your own documents, including commercially.
Purpose
[PURPOSE]
Scope
[SCOPE]
On notice
[ON_NOTICE]
Access
[ACCESS_LIST]
Handover
[HANDOVER]
Final steps
[PROPERTY]
[FINAL]
Worked example
Purpose
To close every account, hand over every task, and keep a clean record whenever an employee leaves, so the business loses no access and no knowledge.
Scope
All resignations and terminations. Does not cover a suspended employee, who is handled separately by the owner before any notice.
On notice
The owner confirms the departure date, tells the team what they need to know, and starts the access and handover lists immediately.
Access
Email and login — revoked on the last working day. Shared-drive access — revoked the same day. Office keys and door card — collected at exit. Payment processor and admin logins — removed the day notice is confirmed.
Handover
The departing employee lists open tasks in the shared tracker, notes who takes each one, and walks that person through anything not obvious. Files live in the shared drive, not on the employee's machine.
Final steps
Keys, door card, laptop, phone and any other company property, collected and confirmed by the owner on the last day.
Final pay is processed per the pay schedule, and the owner closes the record with the departure date and the handover list.
These documents are starting structures for you to build on, not professional or legal advice. Anything that will have legal or contractual effect, or that varies by jurisdiction, should be reviewed by someone qualified in the relevant place.
Why this process gets written down
This procedure is written because the task is repeated, it matters when it goes wrong, and it should not depend on one person's memory. The worked example above shows the same structure filled in for a real case, so you can see what a complete version looks like before you write your own.
Related variants are listed in the document's control area and on the SOP template page.
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