Employee onboarding SOP
Most onboarding fails in the gaps between the people who touch a new hire: who sets up the accounts, who prepares the workspace, who explains the expectations, who checks in at the end of the first month. This template turns those handoffs into a checklist with an owner for each step. It is written for a team without a dedicated HR person, so it keeps each task small and assigns it to a named role. The worked example follows a new hire from signed offer through the thirty-day review. The order matters — a person is not productive until they have access, context and a first win.
A repeatable sequence for bringing a new hire from accepted offer to productive first month, so nothing is left to memory or to whoever happens to be around.
SOP-002 · Rev 1.0
[EMPLOYEE ONBOARDING SOP]
Most onboarding fails in the gaps between the people who touch a new hire: who sets up the accounts, who prepares the workspace, who explains the expectations, who checks in at the end of the first month. This template turns those handoffs into a checklist with an owner for each step. It is written for a team without a dedicated HR person, so it keeps each task small and assigns it to a named role. The worked example follows a new hire from signed offer through the thirty-day review. The order matters — a person is not productive until they have access, context and a first win.
1. PURPOSE
> Note — One sentence on why this procedure exists.
[PURPOSE]
2. SCOPE
> Note — Who this applies to and what it excludes.
[SCOPE]
3. BEFORE DAY ONE
> Note — Everything that must be ready before the new hire arrives.
[BEFORE_DAY_ONE]
4. DAY ONE
> Note — What happens on the first day, in order.
[DAY_ONE_1]
[DAY_ONE_2]
[DAY_ONE_3]
5. FIRST WEEK
> Note — Orientation, expectations and the first piece of real work.
[WEEK_1_1]
[WEEK_1_2]
6. FIRST MONTH
> Note — The checkpoints that make the hire productive, not just present.
[WEEK_2_CHECK]
[THIRTY_DAY]
7. RECORDS
> Note — What record onboarding leaves and where it is kept.
[RECORDS]
Free to use in your own documents, including commercially.
Purpose
[PURPOSE]
Scope
[SCOPE]
Before day one
[BEFORE_DAY_ONE]
Day one
[DAY_ONE_1]
[DAY_ONE_2]
[DAY_ONE_3]
First week
[WEEK_1_1]
[WEEK_1_2]
First month
[WEEK_2_CHECK]
[THIRTY_DAY]
Records
[RECORDS]
Worked example
Purpose
To bring every new hire from accepted offer to a productive first month through the same sequence, with an owner for each step, so no part is left to memory.
Scope
All new full-time and part-time hires. Does not cover contractors or temporary staff, who follow a shorter access-only checklist.
Before day one
Owner prepares the workspace and keys. Account admin creates the login, email and shared-drive access. The hiring manager sends the day-one time and place at least three days ahead.
Day one
The hiring manager meets the hire at the agreed time and shows them the workspace, the kitchen, and where things live.
Account admin runs through logging in, email, and where files are stored, and makes sure every login works on the spot.
The hire can log in, send mail, and open the shared files they need.
First week
The hiring manager covers the role, the team, the expectations for the first month, and the one or two rules that matter most.
The hiring manager assigns one small real task so the hire produces something by the end of the week.
First month
The hiring manager checks in at the end of week two: what is going well, what is unclear, and whether access covers the work.
The hiring manager runs a thirty-day review covering progress, the first task, and what the next month holds.
Records
A one-page onboarding record with the hire's name, start date and the thirty-day review note, kept in the personnel folder.
These documents are starting structures for you to build on, not professional or legal advice. Anything that will have legal or contractual effect, or that varies by jurisdiction, should be reviewed by someone qualified in the relevant place.
Why this process gets written down
This procedure is written because the task is repeated, it matters when it goes wrong, and it should not depend on one person's memory. The worked example above shows the same structure filled in for a real case, so you can see what a complete version looks like before you write your own.
Related variants are listed in the document's control area and on the SOP template page.
Turn a folder of documents into something a team can actually find and follow
Every template on this site is free and stays free. The kit is what turns a folder of documents into a system you can actually run: a register with numbers, owners and review dates; who reviews what and how often; a numbering scheme that still works at fifty documents; and the thirty-day sequence for getting a team to use any of it, which is where most of these projects die.
Opens a short sponsor step, then brings you straight back to this page with the kit open. Nothing you have entered goes with you.